Level 3

This NVQ is designed to reflect the work of candidates who undertake Health and Social Care activities at Level 3 working with service users/carers. The aim of this qualification is to recognise the skills and competences of candidates in the workplace.
The qualification is about the delivery of physical, emotional or enabling care to clients/service users. The candidate will usually be delivering care in support of, and under the direction of, a colleague who is accountable in the area of practice.
Candidates may often be working without direct supervision or on their own, such as in clients’/service users own home. Candidates will have a degree of responsibility and autonomy, and will be required to make decisions within boundaries and limits agreed with their team. The candidate would be expected to seek support, advice or assistance if they are unclear about what to do or if unusual or untoward situations arise (such as significant deterioration in the clients/service user’s condition).
The aim of this qualification is to recognise your skills and competences in the workplace. The qualification is about the delivery of physical, emotional or enabling care to clients/service users. The candidate will usually be delivering care in support of, and under the direction of, a colleague who is accountable in the area of practice. Candidates may often be working without direct supervision or on
their own, such as in a client’s/service users own home.
These qualifications are suitable for
People who deliver health and social care services.
Entry requirements
There are no formal entry requirements for this qualification
Qualification structures To achieve this qualification, candidates must achieve 8 units made up of 4 Core units and 4 Optional units (including the choice of the specialist unit/route). Candidates can also undertake additional units, although these are not required to complete the qualification.
Assessment and grading
Like all NVQs, this qualification is competence-based. This means that it is linked to a person’s ability to competently perform a range of tasks connected with their work
To achieve this qualification, candidates must achieve 8 units made up of 4 Core units (including the choice of specialist route) and 4 Optional units.
Candidates can also undertake additional units, although these are not required to complete the qualification. To achieve your NVQ you must prove that you have the skills and knowledge detailed in the NVQ units. Your assessor will judge, from your evidence, whether you have demonstrated the skills and knowledge to the necessary standard. You do not have to pass a written exam or have any previous qualifications, learning or experience to be able to take this NVQ.
Do I have to complete all the units to achieve my NVQ?
No. To achieve this qualification, candidates must achieve 8 units made up of 4 core units (including the choice of specialist route) and 4 Optional units. Candidates can also undertake additional units, although these are not required to complete the qualification.
Adult Core Units
31 Promote effective communication for and about individuals
32 Promote, monitor and maintain health, safety and security in the working environment
33 Reflect on and develop your practice
35 Promote choice, well-being and the protection of all individuals
Adult Specific Optional units
328 Contribute to care planning and review
329 Contribute to planning, monitoring and reviewing the delivery of service for individuals
330 Support individuals to access and use services and facilities
331 Support individuals to develop and maintain social networks and relationships
332 Support the social, emotional and identity needs of individuals
333 Prepare your family and networks to support individuals requiring care
334 Provide a home and family environment for individuals
335 Contribute to the protection of individuals from harm and abuse
336 Contribute to the prevention and management of abusive and aggressive behaviour
337 Provide frameworks to help individuals to manage challenging Behaviour
Children and Young People Core Units
31 Promote effective communication for and about individuals
32 Promote, monitor and maintain health, safety and security in the working environment
33 Reflect on and develop your practice
34 Promote the well-being and protection of children and young people
Children and Young People Specific Optional Units
36 Contribute to the assessment of children and young people’s needs and the development of care plans
37 Care for and protect babies
38 Support children and young people to manage their lives
39 Support children and young people to achieve their educational potential
310 Work with children and young people to prepare them for adulthood, citizenship and independence
311 Support children and young people to develop and maintain supportive relationships
312 Support the social, emotional and identity development of children and young people
313 Work with children and young people to promote their own physical and mental health needs
314 Care for a newly born baby when the mother is unable to do so
315 Work with children and young people with additional requirements to meet their personal support needs
316 Support the needs of children and young people with additional requirements
317 Prepare your family and networks to provide a home for children and young people
318 Provide a home for children and young people
319 Support families in their own home
320 Support professional advice to help parents to interact with and take care of their newly born baby(ies)
321 Support and encourage parents and guardians to care for babies during the first year of their lives
322 Prepare, implement and evaluate group activities to address the offending behaviour of children and young people
323 Contribute to child care practice in group living
324 Process information relating to children and young people’s offending behaviour
325 Contribute to protecting children and young people from danger, harm and abuse
326 Contribute to the prevention and management of challenging behaviour in children and young people
327 Model behaviour and relationships with children and young people which recognises the impact of crime on victims and communities
Generic Optional units
338 Carry out screening and referral assessment
339 Carry out assessment to identify and prioritise needs
340 Carry out comprehensive substance misuse assessment
341 Help individuals address their substance use through an action plan
342 Assess and act upon immediate risk of danger to substance users
343 Support individuals to live at home
344 Support individuals to retain, regain and develop the skills to manage their lives and environment
345 Support individuals to manage their financial affairs (excluded combination with 346)
346 Support individuals to manage direct payments (excluded combination with 345)
347 Help individuals to access employment
348 Help individuals to access learning, training and development opportunities
349 Enable individuals to access housing and accommodation
350 Recognise, respect and support the spiritual well-being of individuals
351 Plan, agree and implement development activities to meet individual needs
352 Support individuals to continue therapies
353 Interact with individuals using telecommunications
354 Counsel Individuals about their substance use using recognised theoretical models
355 Counsel groups of individuals about their substance use using recognised theoretical models
356 Support individuals to deal with relationship problems
357 Carry out extended feeding techniques to ensure individuals’ nutritional and fluid intake
358 Identify the individual at risk of skin breakdown and undertake the appropriate risk assessment
360 Move and position individuals
361 Prepare for, and undertake physiological measurements
362 Recognise indications of substance misuse and refer individuals to specialists
363 Test for substance use
364 Identify the physical health needs of individuals with mental health needs
365 Raise awareness about substances, their use and effects
366 Support individuals to represent their own needs and wishes at decision making forums (excluded combination with 367 and 368)
367 Help individuals identify and access independent representation and advocacy (excluded combination 366 and 368)
368 Present individuals’ needs and preferences (excluded combination
366 and 367)
369 Support individuals with specific communication needs (excluded combination with 370 and 371)
370 Support individuals to communicate using technology (excluded combination with 369)
371 Support individuals to communicate using interpreting and translation services (excluded combination with 369)
372 Plan and implement programmes to enable individuals to find their way around familiar environments
373 Plan and implement programmes to enable individuals to find their way around unfamiliar environments
375 Administer medication to individuals
376 Obtain venous blood samples
377 Encourage and support individuals undergoing dialysis therapy at home
378 Insert and secure urethral catheters and monitor and respond to the effects of urethral catheterisation
379 Support individuals who are substance users
380 Supply and exchange injecting equipment for individuals
381 Support individuals through detoxification programmes
382 Support individuals to prepare for, adapt to and manage change (excluded combination with 383)
383 Prepare and support individuals to move and settle into new living environments (excluded combination with 382)
384 Support individuals through bereavement
385 Support individuals through the process of dying
386 Assist in the transfer of individuals between agencies and services
387 Work in collaboration with carers in the caring role
388 Relate to families, parents and carers
389 Work with carers, families and key people to maintain contact with individuals
390 Support families in maintaining relationships in their wider social structures and environments
391 Provide services to those affected by someone else’s substance use
392 Work with families, carers and individuals during times of crisis
393 Prepare, implement and evaluate agreed therapeutic group activities
394 Contribute to the development and running of support groups
395 Contribute to assessing and act upon risk of danger, harm and abuse
396 Enable people with mental health needs to develop coping strategies
397 Reinforce positive behavioural goals during relationships with individuals
398 Contribute to assessing the needs of individuals for therapeutic programmes to enable them to manage their behaviour
399 Develop and sustain effective working relationships with staff in other agencies
3100 Participate in inter-disciplinary team working to support individuals
3101 Help develop community networks and partnerships
3102 Work with community networks and partnerships
3103 Contribute to raising awareness of health issues
3104 Support the development of networks to meet assessed needs and planned outcomes
3105 Contribute to the recruitment and placement of volunteers
3106 Plan, organise and monitor the work of volunteers
3107 Lead and motivate volunteers
3108 Facilitate learning through presentation and activities
3109 Facilitate group learning
3110 Support colleagues to relate to individuals
Additional Units
374 Provide first aid to an individual needing emergency assistance
3111 Promote the equality, diversity, rights and responsibilities of individuals
3112 Support individuals to identify and promote their own health and social well-being
3113 Support and enable individuals undergoing renal dialysis to contribute to their own health and well-being
3114 Promote the needs, rights, interests and responsibilities of individuals within the community
3115 Receive, analyse, process, use and store information
3116 Contribute to promoting a culture that values and respects the diversity of individuals
3117 Conduct an assessment of risks in the workplace
3118 Respond to work-related violent incidents
3119 Promote the values and principles underpinning best practice
3120 Support competence achieved in the workplace
3121 Contribute to promoting the effectiveness of the teams
